Monitored Home Security Systems.


Why Monitored?


Traditional Alarms

the bad news...
  • · Most people ignore ringing bells.
  • · Under official police policy, most police forces will no longer respond to a ringing bell unless there is further evidence of a crime being committed.


Monitored Security Alarms

the good news...
  • · Our alarm receiving centre will know that your alarm has been activated and will inform the Police.
  • · The Police will respond to monitored alarms that qualify for police response.


How does alarm monitoring work?

You are connected 24 hours per day to an Alarm Receiving Centre. This means that your property is monitored even if you are away.
If your alarm is triggered either by the activation of a motion sensor, door contact or fire detector, your home security system contacts the Alarm Receiving Centre. This is achieved by using your existing phone line.
If a device is activated they call the home to confirm user error. If the owner dose not answers they contact the police as this is then a "verified activation".
Immediate Response for Monitored Personal Attack Button

A 'Personal Attack' signal from a monitored alarm will be immediately policed. With a bell-only alarm you are relying on a neighbor coming to your aid.
Duress Signal

With a monitored alarm you can send a secret code signal to the Alarm Receiving Centre if you are forced to turn off the alarm. With a bell-only alarm the bell would be stopped and no one would be alerted to help you.
Fire Safety

Most battery operated smoke detectors are not properly maintained and a conventional stand-alone smoke detector may not activate fast enough to ensure the occupants are woken up in time.
With a monitored smoke detector integrated into the system, this detects lethal smoldering fires. When linked in to your monitored alarm system, we can call the Fire Department if you are incapacitated. The Fire monitoring part of the alarm system stays 'set' even if the main intruder alarm is not 'set'.
Fire Protection

If you are not in the house and fire breaks out, you are relying on a neighbor/passer by to call the Fire Department.
With a monitored system the monitored Smoke Detector can rapidly detect the fire, and our Alarm Receiving Centre will quickly call the Fire Department.
Emergency Help

If you require emergency medical assistance you can press an 'Assistance' button on your panel and we will call you to find out what is wrong. We can then phone a key holder to assist you, or contact the Ambulance Service directly.
Online Fault Rectification

With a bell-only alarm if a fault develops a Technician will most likely need to attend the site. The homeowner will then have to wait for a Technician to arrive.
With a monitored alarm using the latest RESOLVE technology, we can send an "electronic tool box" down the monitoring line, to carry out fault diagnostics and rectifications. More than 65% of faults can be resolved without the need for a Technician to attend, so saving the homeowner the time of waiting for the Technician.
False Alarm Management

With a monitored alarm you have an internal siren to deter the burglar, but you do not necessarily need a loud external siren because you are not relying on neighbors/passers by to come to your aid (they very rarely will - most neighbors get fed up with ringing burglar alarms).
If you are away for a period of time (e.g. on holiday) and there is a problem with your alarm which requires entry to the house to rectify we can alert a key holder. With a bell-only system a fault may persist for the whole time you are away, and no one may be available to attend to the problem.
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